By Adam Redling
The oil change has long been the primary service reminder helping to keep customers on a strict maintenance schedule, but as extended intervals for new vehicles have ballooned up to 10,000 to 15,000 miles, technicians are being faced with the prospect of losing out on maintenance opportunities.
With fewer prospective opportunities to inspect customer’ vehicles, technicians are being called on to be more proactive in the way they maintain vehicles and set service follow-ups. Here are some guidelines for keeping your customers’ vehicles well maintained and your shop profitable in the face of extended-interval oil changes.